We reserve the right to cancel the order, at our sole discretion, if there is any change in the place of delivery and you are not entitled to any refund thereof. Delivery in the event of a change in delivery location will be at our sole discretion and we reserve the right to charge additional delivery charges if necessary.
You undertake to provide appropriate directions, information and authorizations to accept delivery. In the event of any failure to accept delivery, or non-delivery within the estimated time due to your failure to provide appropriate instructions or authorizations, then such goods will be deemed to have been delivered to you and all risk and liability in connection therewith will pass to you and you will not be entitled to any refund for them. Our decision in relation to this matter will be final and binding. You understand that our responsibility ends once your order is delivered to you.
You may be asked to provide your credit or debit card details to approved payment gateways while making payment. In this regard, you agree to provide true and accurate credit/debit card details to the approved payment gateways to avail the Services. You may not use a credit/debit card that you do not legally own, i.e. in any transaction, you must use your own credit/debit card. Information provided by you may not be used or shared with any third party unless required in connection with fraud verification or by law, regulation or court order. You are solely responsible for the security and confidentiality of your credit/debit card details. We expressly disclaim all liability that may arise as a result of any unauthorized use of your credit/debit card. You agree that we provide the Services only during the business hours of the relevant merchants.
Prohibited activities on the platform
The following is a partial list of the types of conduct that is illegal or prohibited on the Websites. Souqwe Shop reserves the right to investigate and take appropriate legal action against any person who, in Souqwe Shop’s sole discretion, engages in any of the prohibited activities. Prohibited activities include, but are not limited to:
Use the Websites for any purpose that violates laws or regulations;
Post content that violates the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;
Post content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Souqwe in its sole discretion or in accordance with local community standards;
Post content that constitutes cyberbullying, as determined by Souqwe in its sole discretion;
Post content that depicts any dangerous, life-threatening or risky behaviour;
Post phone numbers, street addresses, or last names of any person;
Post URLs on external websites or any form of HTML or programming code;
Post anything that may constitute “spam,” as determined by Souqwe in its sole discretion;
impersonate another person when posting content;
Harvest or collect information about others, including email addresses, without their consent;
Allow any other person or entity to use your identity to post or view comments;
Harass, threaten, stalk or abuse any person;
Engage in any other conduct that restricts or inhibits any other person from using or enjoying the Websites, or which, in the sole discretion of eFood, exposes eFood, any of its customers, suppliers, or any other parties to any liability or harm any of them; or
Encourage others to engage in any prohibited activities as described herein.
Satta Al-Sobh reserves the right, but is not obligated, to do any or all of the following:
Investigate an allegation that any content posted on the Websites does not comply with these Terms of Use and determine in its sole discretion to remove or request the removal of the content;
Remove content that is offensive, illegal, disruptive, or otherwise inconsistent with these Terms of Use;
Terminate the User's access to the Websites upon any breach of these Terms of Use;
Monitor, edit or disclose any content on the Websites; And
Edit or delete any content posted on the Sites, regardless of whether such content violates these standards.
adjustment
Souqwe reserves the right to change or modify these Terms (including our policies incorporated into these Terms) at any time by posting the changes on the Platform. It is strongly recommended that you read these terms regularly. You will be deemed to have accepted the revised Terms by your continued use of the Platforms after the date the revised Terms are posted.
Premium
reserves the right to offer additional payment methods and/or remove existing payment methods at any time i
Prohibited activities on the platform
The following is a partial list of the types of conduct that is illegal or prohibited on the Websites. Souqwe reserves the right to investigate and take appropriate legal action against any person who, in Souqwe sole discretion, engages in any of the prohibited activities. Prohibited activities include, but are not limited to:
Use the Websites for any purpose that violates laws or regulations;
Post content that violates the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;
Post content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Souqwe in its sole discretion or in accordance with local community standards;
Post content that constitutes cyberbullying, as determined by Souqwe in its sole discretion;
Post content that depicts any dangerous, life-threatening or risky behaviour;
Post phone numbers, street addresses, or last names of any person;
Post URLs
Post anything that may constitute “spam,” as determined by Souqwe in its sole discretion;
impersonate another person when posting content;
Harvest or collect information about others, including email addresses, without their consent;
Allow any other person or entity to use your identity to post or view comments;
Harass, threaten, stalk or abuse any person;
Engage in any other conduct that restricts or inhibits any other person from using or enjoying the Websites, or which, in the sole discretion of eFood, exposes eFood, any of its customers, suppliers, or any other parties to any liability or harm any of them; or
Encourage others to engage in any prohibited activities as described herein.
Satta Al-Sobh reserves the right, but is not obligated, to do any or all of the following:
Investigate an allegation that any content posted on the Websites does not comply with these Terms of Use and determine in its sole discretion to remove or request the removal of the content;
Remove content that is offensive, illegal, disruptive, or otherwise inconsistent with these Terms of Use;
Terminate the User's access to the Websites upon any breach of these Terms of Use;
Monitor, edit or disclose any content on the Websites; And
Edit or delete any content posted on the Sites, regardless of whether such content violates these standards.
adjustment
Souqwep reserves the right to change or modify these Terms (including our policies incorporated into these Terms) at any time by posting the changes on the Platform. It is strongly recommended that you read these terms regularly. You will be deemed to have accepted the revised Terms by your continued use of the Platforms after the date the revised Terms are posted.
Premium
Souqwe reserves the right to offer additional payment methods and/or remove existing payment methods at any time in its sole discretion. If you choose to pay using an online payment method, your payment will be processed by our third-party payment service provider(s). With your consent, your credit card/payment information will be stored with our third party payment service provider(s) for future orders. Souqwe does not store your credit card or payment information. You must ensure that you have sufficient funds on your credit and debit card to fulfill the payment of the order. To the extent required, Souqwe is responsible for payments made on our Platforms including refunds, chargebacks, cancellations and dispute resolution, provided they are reasonable, justified and in accordance with these Terms.
The user can delete the account permanently
1 - Access the menu from within the Souqwe application
2- Go to the profile
3- Choose the option to delete the account
Once you click the Yes button, I agree to delete the account, your account will be permanently deleted from the Souqwe platform, and you will lose any data, information, or points in the gift program.
cancellation
Souqwe can cancel any order at any time due to unavailability of foods/products, outside the coverage area and any other unavoidable circumstances.
